Ordering

Ordering on Profuomo.com is fast and easy. Our ordering process consists of a few simple steps.

Place the products in your digital shopping cart by clicking on the blue 'add to bag' button. Before completing your order, you will be given the option to log in or to continue without an account. Are you already registered? Log in with your email address and password. You don’t have an account yet? With a free Profuomo account, you save your data and preferences in a handy overview.

The benefits of a Profuomo account:

-        Insight into the current status of your order; such as payment and shipping status

-        Auto-filled billing and shipping information on the checkout page. These don’t have to be submitted again in the future

-        Insight into your previous orders, your favorite styles, and sizes

-        Replace a previously placed order

-        Simply change and save your (shipping) address for your next order

After the payment is completed, you will receive a confirmation of your order by e-mail. In this mail, you’ll find your order number and an overview of your purchase. We strive to deliver your order as soon as possible. In the Benelux, we apply: ordered on working days before 5 pm, delivered the next day. Shipping countries, shipping times and shipping costs vary by country. Find more information here.

Cancel or change your order
You can cancel an order as long as your order hasn’t yet been processed. Changing an order is possible as long as your order hasn’t yet been shipped. To change your order, simply email us at customercare@profuomo.com.

Secure payment
At Profuomo.com it’s possible to securely pay online with different payment methods. The transactions performed are secured by the Buckaroo payment system. This data cannot be detected, intercepted or used by third parties. They are also not stored in our computer systems.

Our payment methods:

-        iDEAL                                       

-        Visa                                           

-        MasterCard                               

-        eMaestro                                 

-        V PAY

-        PayPal                                     

-        Bancontact/Mister Cash       

-        SOFORT Banking

-        Giropay

Do you have questions about a payment method? Feel free to contact us at customercare@profuomo.com.

 

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