Of course you can contact our team with all your questions about our products or service by fill in our contact form. We strive to answer your questions within 2 working days.
You can also reach out to us by sending a message on working days between 9.00-5.00 pm on Facebook messenger, direct message on Instagram or sent us a message on Whatsapp +31629497001
To help you as sufficient as possible with questions about our products or service, we kindly advise you to reach out to our Customer Care by only one of our channels.
Please note: As a result due to the current situation in the UK, DHL unfortunately is no longer able to deliver to the UK at this moment. Therefore we are also unable to process and ship your Profuomo order to the UK and Ireland untill further notice. Our apologies for any inconvenience. As soon as we have more information we will inform you trough our website.
All information about our measures taken in connection to the Corona virus can be found here
THE TOP 7
Frequently asked questions
Why did I not receive an email confirmation of my order?
What is the shipping time of my order?
UPDATE - shipping to the UK has been suspended
How can I return my order?
How will I receive the refund of my return shipment?
Can I also exchange an item?
Why did I receive a credit invoice when I have just placed an order?
Is your question or category not listed? Please contact us via our contact form. We strive to answer your question within 2 working days.
What is your question about?
At profuomo.com it is possible to pay safely online in various ways.
- Delivery & costs
Profuomo strives to deliver orders as fast as possible. Delivery times and costs are different per country.
- Exchange & return
With Profuomo you can always return your order free of charge within 14 days of the date of receipt.
Ordering on Profuomo.com is quick and easy. Our ordering process consists of a few simple steps.
Here you will find an explanation about which warranty / complaint procedure we use.